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14:00-00:00h
12:00-13:00h
Rue Medina Radhoua, 2203 Ariana, Tunisia
The Penthouse Suites Hotel








14:00-00:00h
12:00-13:00h
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The suite was perfect and very spacious. The facilities, restaurant, etc. were great.
Keep it up . All the best
There were two single beds in one bedroom and a double bed in the other one, both with TV screens on the wall. There were comfortable couches and a large screen TV in the living room.
There was a washing machine in the kitchen which could be useful for long stays but there were practically no utensils or dishes.
I had a look at the swimming pool which wasn't suitable for swimming lengths as it wasn't very big and the shallow end was roped off for children.
I had completely forgotten that breakfast was included in the price so later on I ordered some strawberry juice (no oranges in Tunisia in the summer!), a cheese omelette and a plate of fruit from room service which arrived quickly.
I went to take a shower in the fancy jacuzzi bathtub. There were no shower caps in the bathroom and housekeeping didn't have any either but the worst thing was that there was no hot water.
A friendly lady came over to say goodbye to me as I left which was nice but I wouldn't stay here again unless I was sure they had hot water.
2 of us stayed for 11 days and extra 2 persons for 4... ys.
Reception
The Reception desk of Johar and Mehdi were very helpful and accommodating. Our greatest appreciation to them. We attach a photo with Johar and Mohamed – Duty Manager who gave a tour of the meeting facilities and Suites available for our next trip to Tunis.
Dining Room
There has been a great improvement in the Dininig Room Service. We would put it down solely to the leadership of Chadly. We had some issues last year in the Dining Room service but this year it was excellent. He was on hand and know exactly what we required and service was very quick. Even with a football team in attendance, the service was excellent. Our appreciation to Mr Chadly. A photo is attached with him.
Room Service
Daily housekeeping and cleaning – done to excellent standard
Finally our thanks to the Management for ensuring the standard of service in the Hotel
The location
It’s located in a very active area while the hotel street it self is...
Reception
Very polite, try their best to help
Apartment
I was in a 3 bedroom apartment, dinning table, 2 master bathrooms with Jacuzzis ( not working properly)
2 large seating areas
Flat TV in every room + one in living area
Dinning table
Large kitchen with everything thing available except cookware, cups
Huge problems
WiFi Very bad and always disconnects
No hot water , they have a huge problem
No sound proof , can hear next door
Food
Only one restaurant, very slow , not much options
Overall, I will come again
Everything was amazing
The apartment was very... ble, with good air conditioning, and well insulated. We didnt have any noise from neighbours or traffic at all. Bed was nice, internet was fast. Breakfast buffet was good. All you needed.
The staff was very very friendly and helpful (not often the case in Tunisia)!
Some points of criticism (no deal breakers for us): there are not many chairs on the swimming pool to lay down on, there is no cooking equipment in the kitchen (cutlery, plates, pans,...).
You should also know that there is no alcohol in the hotel (as this is located in a residential area of Tunis).
Nice staff, clean suit, good breakfast
Really great staff and friendly service, very welcoming from the moment you get there and very clean rooms